Precisely in one of these forums, on Reddit, it has begun to alert that LG is beginning to return the money of the Google Nexus 5X faulty.
And is that pIt appears that there is a particular problem that is causing a boot loop on the device that can only be remedied by sending it to the manufacturer for repair. However, given the impossibility of repair due to lack of parts to fix the problem, LG has started offering full refunds for faulty devices.
LG runs out of spare parts for the Google Nexus 5X
This is the message that some of the users who have sent their terminal for repair have received with the intention of ending the constant reboots of the smartphone:
We are sorry that you have experienced a problem with your LGH790 and we appreciate you giving us the opportunity to provide a warranty repair. We have received your device at our repair facility, but currently a component required to complete the repair is out of stock and no longer available.
To solve this problem, we would like to offer you a refund for the full amount of your device. East Refund may take approximately 4 weeks to receive due to holidays.
Although this means that users will probably be without a smartphone for a long period of time, at least it is good to know that the company does not abandon users with this failure, at least all those who still have a Google Nexus 5X under warranty in the United States.
It is not the first time that an LG terminal enters a boot loop and does not allow the device to be used. Before him Google Nexus 5X will show these random reboots, the LG G4 suffered a similar problem when, due to a hardware problem as a consequence of the bad assembly of components during its manufacture, users complained of not being able to use the terminal.
It is precisely this problem that the company is now unable to solve in the Nexus 5X, which is why they have decided to return the money at least in the United States.